We have a flat 90-day no-questions-asked return and remake policy, and we are dead serious about it. We want you to have a perfect fit, Period.

If you are not happy with your fit, we will happily remake/alter the garment again till you find it to your satisfaction. 

We’re sure you’ll be pleased with the quality of our product. However, if it fails to meet your expectations, you can request a complete refund, no questions asked.

We make sure that you run no risk in trying us out.

Most of the clothes you wear day to day, such as jeans, khakis, jackets, denim shirts, etc., are not available custom-made for you. The industrial processes of construction and washing garments are unavailable to the local tailors. 

Even brands that claim to be bespoke or custom will leave you wanting that “ready-to-wear” finish. Specialized stitches such as bar-tacking, chain-stitching, double-needle, and French seam are required to make sturdy, enduring garments only seen in industrial setups. A puckering on the stitches, softness of a brushed garment all needs industrial washers and machines. 

Ready-to-wear garments, on the other hand, make you compromise on fit.

We offer personalized fit within the constraints of the business model. We allow you to customize your order as long as it does not compromise the style and make each garment specifically for you. You get the best of both worlds - an industrial finish of ready-to-wear with the personalized fit of made-to-measure. We will pull out all the stops to get the fit right on your first purchase of each type of garment. Once you are satisfied, next time will be breezy, as we store your custom measurements for future purchases.

We don’t hold up ready-made inventory, only the raw materials. We start making the product only once you place an order and your measurements are confirmed. 

That means your perfect size & style are always in stock, and we don’t create waste. 

Once our team has created and confirmed your measurements, shipping your order takes 7-8 working days.

Your measurements are safe with us. We will automatically retrieve your saved measurements if you use the email address as your original order. 

You can also log in from the product page or from the menu to see your previous measurements listed. 

Once you place the order, our Made to Measure specialists always contact you to confirm your measurements.

All our garments are pre-washed and 99% of the shrinkage is taken out before shipping. You can expect very minimal shrinkage on washing.