The Information We Collect
We need your email id to create your account.
Size and style information:
To place an order with us, it is necessary for you to provide size and style related information.
Billing and shipping information:
To make a purchase, you will have to provide full name, address, payment and billing information. We use this information to process your order, provide you with support, and update you on your order. The payment information (credit/debit card Information) goes directly to our third party, secure payment gateway and is not retained in our servers.
Reviews, feedback and survey inputs:
We frequently invite feedback and review comments on our products and services through our website or social media channels. We may also conduct surveys and seek design inputs for new products.
Your friends’ Information:
As part of our referral program, you will have an option to invite your friends to provide their views on certain products or services or make purchases on our site.
If you choose to contact us through email or chat, your emails and chat history may be stored for future reference.
We log usage information when you visit or otherwise use our site. We use log-ins, cookies, device information and IP addresses to identify you and log your use.
We collect non-personal information from you, including your browser type, the URL of the previous web site you visited, your ISP, operating system, etc. This information is anonymous and is collected by almost all sites that you visit. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users' movements around the site and gather demographic information about our user base as a whole.
How We Use Your Information
We use your data to authorize access to our services.
Your personal data and preferences are used to make suitable recommendations, fulfill your orders and provide optimized services.
We also use your contact information to contact you through email and phone, and other ways through our services. Our news letters and marketing messages will be sent to your email and phone.
We will use your data, feedbacks and other inputs to conduct research and further improve our products and Services. We will also use them to investigate, respond to and resolve complaints and service issues. Your data will be used as input for us to produce aggregate insights and trends, without identifying you.
Your feedback on products and our service will be made visible to visitors to monksofmethod.com. In some cases your feedback may be used for advertising and marketing purposes as part of marketing emails or other forms of advertisement.
We use third party service providers to help us provide our products and services. They will have access to your information as reasonably necessary to perform services on our behalf and are obligated not to disclose or use it for other purposes.
We will disclose information about you if required by law, subpoena, or other legal processes in certain circumstances.
We do not rent, sell or distribute our customer base or newsletter e-mails to anyone. We do not sell your personal information to other parties. We also do not store your credit card or other payment details on our server. All purchases are processed through our secure payment gateway.
Do Not Track
Please note that we do not alter our site’s data collection and use practices when we see a Do Not Track signal from your browser.
Cross-Border Data Transfers
We process data both inside and outside of India and rely on legally-provided mechanisms to lawfully transfer data across borders. Countries where we process data may have laws which are different, and potentially not as protective, as the laws of your own country. If you have any questions about the lawful bases upon which we collect and use your personal data, please contact us.
We maintain best practices to protect your information, which include appropriate physical as well as electronic security measures. We use 128 bit Secure Socket Layer (SSL) technology to encrypt all of your private information when placing an order, which ensures that no one else can read this information.
Although we have taken security measures to the best of our ability for the protection of personal information, we cannot guarantee complete protection. You provide all personal information at your own risk.
We retain your personal data while your account is in existence or as needed to provide you services. This includes data you or others provided to us and data generated or inferred from your use of our Services.